This is a review of a casino, created by the Palace Group. This group is one of the most recognizable brands in an online gambling industry, so we had high expectations before writing this review – it makes sense that a casino from a good brand is a good casino.
Shortly, these expectations are fulfilled. Of course, sometimes there are problems with withdrawal or support team work, but, well, these problems are very rare and they are common for almost all online casinos.
The good thing is that Ruby Fortune casino isn’t another copy of the early Palace Group products. It’s different, it has its advantages and disadvantages, and you have to know them in order to decide if you should play here. Let’s be more detailed and speak about Ruby Fortune – after reading this review you will know everything you need about it.
Ruby Fortune casino licenses & safety
As usual, we think that a trusted license, good reputation and safety are the most important features of every trustworthy casino. Moreover, we put safety above all else, because you can play in a casino with poor choice of games, with bad support service or with slow withdrawal process – but if a casino isn’t safe, you should close its website and forget about it.
Ruby Fortune is licensed by the Malta Gaming Authority. It’s a European gambling regulatory body, and it’s one of the safest and reputable gambling regulators. You can verify this statement for yourself – just look at the number of casinos that have this license.
For you as a client, it means that if you have a problem and can’t solve it with the casino alone, you can write a letter or call a complaints team – they will help you.
Of course, such a license means that you shouldn’t worry about your funds – this casino will not steal your money and will not cheat to you. It’s safe to play in Ruby Fortune.
The number of games
Despite the majority of players play 5-10 popular games, the variety of available games is a very important factor when choosing a casino. The more games the casino has, the more interesting it is, and the more clients will it attract. That’s why we evaluate casinos by the number of games they offer – and Ruby Fortune casino has many games to play.
Traditionally, there are slot games, blackjack, roulette, video poker and some other games like Craps, Sic Bo and Baccarat.
Let’s talk about these games in more details.
- Ruby Fortune offers a very wide range of slot games – in dozens of Ruby casino reviews, people say that it’s definitely the strength of this casino. Here you’ll find licensed slot games like a Jurassic Park slot game – unlike many casinos that offer poorly done copies. Moreover, both classic 3 reel slots are available as well as modern 5 reel slot games.
- Blackjack, roulette and other table games. Ruby Fortune offers a variety of interesting, popular and high quality table games. You can also play with real dealers – this feature is called “Live Casino”, and it’s really good if you want to feel the atmosphere of a real casino without leaving your couch. We recommend to try live casino.
Interesting feature of Ruby Fortune is that you don’t need to make a deposit if you want to play. It’s a great opportunity to try a game before playing it for real money. Again, you don’t need any money to try – only a Flash player and a web-browser.
This casino uses software from Microgaming, which is one of three leaders in this sphere, and the software from Microgaming is known for its high quality and fine graphics.
Withdrawal options and speed
Ruby Fortune offers many options so you can withdraw your winnings in many ways. From PayPal, credit cards and Skrill to Entropay, EZIPa and Neteller – all these methods are available at this website.
As for the time needed for withdrawal, everything is fine here, too. If you use electronic wallets, you can get your money in 12-48 hours, it would take a little longer with credit cards (2-5 days), and the slowest option is a transfer to your bank account. In this case, you will have to wait up to 7 business days.
There is no maximum limit, but you can’t withdraw less than $10. The same is for deposit.
Tip: if you can’t wait, become a VIP player. The clients from this category get their money with the highest priority.
Customer support service
Well, it’s a good website with good support team. We have no surprises for you here – you can write to support specialists via live chat (they ask for your email address in order to continue conversation if the connection is lost), email and phone. Sometimes there are problems with support service – thus, some players note in their Ruby Fortune reviews that the specialists answer too slowly sometimes, or a live chat isn’t available (rare). The same situation as with every other casino, actually.
The residents of 36 countries aren’t allowed to play here. The USA, the UK, Italy, Israel, France, Spain, Turkey, Belgium, Denmark and 27 other countries are in a restricted list. Some players use VPN, but you have to know that it can lead to certain problems with withdrawal in future.
Ruby Casino offers a plenty of bonuses. There are sign-up bonuses (100% match bonus if it’s your first deposit, 50% for the second one and 25% for the third deposit) and welcome bonuses here.
You can become a VIP player and get an access to the exclusive support, new bonuses, and special events. Alternatively, you can be a loyal player and get your bonuses for your dedication to this casino. 6 levels of reward, nice bonuses, personal manager, exclusive worldwide events and cool gifts – try and become a loyal friend of Ruby Casino. We are sure you’ll like it.